Care Instructions

Furniture Care

  • Do dust regularly with a lint free cloth.
  • Do test polishes & waxes on a discreet area first.
  • Do mop up spills immediately with a soft damp cloth, being careful not to saturate the surface. Dry the surfaces thoroughly afterwards.
  • Do protect rugs from narrow legs on furniture as they can damage fibers.
  • Do clean your leather regularly with a leather cleaner to keep it looking at it’s best.
  • Do regularly turn seat pads to prevent uneven wear.
  • Don’t use solvent based sprays as they can dry out furniture or damage it.
  • Don’t leave wooden furniture exposed to excessive or extreme temperatures. The excessive heat or humidity can lead to warping.
  • Don’t leave leather or wooden furniture in direct sunlight as it can cause fading and affect the finish of the piece.
  • Don’t use abrasives on painted surfaces as they will take of the painted finish.
  • Don’t place hot objects directly onto furniture.

Jewellery care

  • Keep jewellery in soft-lined compartments and take care to close any fastenings so items don’t catch or tangle.
  • Store away from direct sunlight, damp, and extremes of heat or cold. 
  • Read up on your jewellery's materials and stones for the best care advice.
  • Be especially careful to remove jewellery before doing any manual work – including housework – as it can be damaged by knocks and household cleaners.
  • Always put your jewellery on after you get dressed, apply makeup, perfumes and hairspray so they don’t contaminate your jewels, making sure to let everything dry before adding the finishing touches.
  • Gently clean your jewellery occasionally to remove any oils, dust or contamination. If you are not sure how fragile a piece is, use caution and use simple, non-abrasive materials like soap and water, with a soft toothbrush.
  • Keep gold jewellery separate from silver jewellery. Gold scratches easily, so keep them in individual soft cloth bags or the original boxes they came it.
  • Be aware that soap, cosmetics, perfumes, cooking grease, and perspiration can dull any jewellery and should be avoided.
  • Be careful not to rub or to over-handle your jewellery.
  • Silver-dip type cleaners should only be used to clean silver jewellery, which must be rinsed and dried thoroughly afterwards. 

Leather/suede 

  • Do regularly clean with a soft brush or cloth
  • Do regularly air out
  • Do blot away water or moisture as soon as possible
  • Do dry wet leather/suede naturally, away from artificial heat
  • Do keep leather/suede supple with a specialised leather conditioner every 3-6 months
  • Do clean spots and stains with a mixture of soap flakes and warm water
  • Do use a steam cleaner to disinfect and remove buildup from regular use
  • Do test any conditioners, cleaners, polishes or wax in a hidden spot beforehand
  • Don't machine wash 
  • Don't get wet wherever possible
  • Don't dry wet next to a radiator or with a hairdryer
  • Don't tumble dry
  • Don't iron
  • Don't immerse in water to clean

 Leather, Suede and Buffalo: 

Every Day care

  • Avoid getting your bag wet. So remember to take your umbrella if the forecast is rain.
  • use specialist protector spray. This will reduce the risk of colour transfer and help reduce water absorbency.
  • Be mindful of what you put in your bag. We strongly recommend keeping your make-up and pens in a small waterproof case to prevent leeks or spills inside your bag.
  • Avoid over filling your bag with heavy items as this can stretch the hid and misshape the original silhouette.
  • Take care when out and about as the hid can scratch and mark easily. Avoid contact with heavily embellished surfaces and clothes, sharp surfaces and chunky jewellery. 
  • carefully cleaned accordingly. 
  • be careful as continuous friction may cause the hid to wear away, so take care to treat the surfaces gently with a non-abrasive cloth and work with the grain of the texture.
  • A damp cloth will remove dust and debris from the hid. However, do not over saturate the skin with water and ensure you allow it to dry naturally, away from artificial heat.

Storage

  • Store your accessories away from direct sources of heat.
  • Carefully cleaned accordingly before storing.
  • We recommend placing in a plan dust bag or cotton tote bag that will not transfer the colour. 
  • DO NOT hang the bag , as it stretches out the handles.
  •  Fill the bag with crumbled butter paper, bubble wrap or plastic cushion air bags to help it retain it’s shape. DO NOT use newspapers, as the ink tends to rub off on the inside fabric. Also crumbled newspaper often shrinks, thus distorting the shape of the bag.

Cleaning 

  • Brush the hid with a specialist brush or clean dry cloth to clean 
  • if your bag dose get wet DO NOT dry with intense heat. DO NOT use a hairdryers or place next to a radiator, this can damage the surface further. Simply fill the bag with a clean dry towel that will not transfer colour to hold the shape of the bag. Lay on a table or hang inside to dry at room temperature. 
  • Printed leather can be treated much like any other; dusted with a soft brush or cleaned with a damp cloth.
  • However, colour based balms and polishes should be avoided as they may alter the appearance of the print, and any conditioners or protective sprays should first be tested on an inconspicuous area such as a corner or under a pocket flap.